Kinmuck Ironing Services FAQs
How much does it cost to collect and deliver to my front door?
The cost is £25 per box, our collection and delivery service is free.
What services do you offer?
The following three services:-
- Free Collection/Delivery Service (see areas and times to the right)
OR Bring to us (map)
- Drop and Shop – 2hr service (£7 extra charge)
- Drop and Go – Maximum 48hrs (usually less)
How Long does the Ironing take?
Delivery service:
- Collection Monday - Return Wednesday
- Collection Wednesday - Return Friday
- Collection Friday - Return Monday
Bring to us:
- Drop and shop – Ready in 2 hours
- Drop and go – Maximum 48hrs (usually less)
Simply specify your requirement when ordering your ironing collection.
What items do you iron?
All commercial and domestic items.
How will my ironing be returned?
Garments will be placed on hangers (with garment covers) and other items folded and put back in the box. If you have any special requests please let us know.
Do I need to supply hangers?
You can supply hangers if you wish or we supply the hangers which you then return with your next collection.
What areas do you cover?
All the areas listed (see right). If your area is not listed, please contact us and we may be able to come to an arrangement.
I am outside the delivery area can you help?
Just bring you ironing to us, click here for directions.
What methods of payments do you take?
You can pay by credit / debit cards or by cheque or cash.
How does your delivery service work?
A very simple system. Once you have contacted us an empty box is delivered to your door then you can either contact us by phone/email or complete the online form to arrange collection or you can fill the box while the delivery driver waits.
How does the service work from your premises?
We are open 8am – 8pm 7 days a week, you can call, email or just arrive with your ironing. We will return your ironing to you in one of our boxes for your future use. You then just have the choice of our ‘drop and shop’ fast service or the ‘drop and go’ standard service. Just arrange a collection time whilst you are here.
Can I keep the box for future ironing?
Yes you can keep the box, there is a £5.00 deposit for the box (due to people moving house with our boxes). Then at any time you wish to stop the service we will collect the box and refund the £5.00 in full.
How many items can I get into a box?
Firstly the boxes are big enough to give you great value for your money. The number of items in each box does vary, depending on what items are put into the box. But if items are 'squashed down', 'crammed in' or 'forced' into the box an extra fee may be incurred. In addition, the box lid must close freely.
Do you smoke in the same room as the clothes?
The ironing is carried out in a smoke free environment, in addition the vehicle used for collection and delivery is also smoke free.
How does your reward scheme work?
Introduce a friend or colleague and your account will be credited with £5.00. Just ask them to quote your name when calling. Here’s some very easy ways of getting money into your account and getting your ironing done for FREE! These methods will not take you longer than a minute or two.
- Word of mouth
- Download our flyer – put up at work or in shops
(In marker pen write neatly on flyer ' PLEASE QUOTE: 'YOUR NAME' OR email me for a code, I will attach the code to your account. e.g. PLEASE QUOTE: 'AAXX1', if you prefer not no have your name on the leaflet) - Email this link to your address book www.kinmuckironing.co.uk ask them to quote you as a reference if they decide to use the service.
Then, just sit back and relax while we do your ironing.
You will receive email notification every time a friend or colleague has used our service showing your account balance.
 
Gift VouchersOur Kinmuck Ironing Service gift vouchers are an ideal present for Mothers day, Fathers day, Birthdays, Christmas, New Baby (give that helping hand when they really need it) The perfect gift for every occasion.  Delivery / Collection Times:Area A: Aberdeen, Dyce and Bucksburn, Cults, Westhill, Kingswells, Kintore, Blackburn, Kemnay, Inverurie, Hatton of Fintray, Newmacher: Mon/Wed/Fri: Area B: Torphins, Banchory, Crathes, Drumoak, Peterculter, Milltimber and Bieldside: Fri: If none of these times are suitable please contact us to arrange.
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